Erroneous quiz?

I'll point out the questions that that weren't even on my quiz in red, which just so happens to be all of the following:

Your score is

92%


These results have been mailed to you at
james.washington@chartercom.com


Here are the questions you missed:

What is the incoming mail protocol?	mail.charter.com (your answer) pop.charter.net (correct answer) pop.charter.com smtp.charter.net smtp.charter.com
What is the IP address used in the TCP/IP Properties to access the internal web pages of a RCA DCM 235?	192.168.100.1 (your answer) 10.0.0.1 192.168.100.11 (correct answer) 127.0.0.1 68.114.55.46
On a Com21 cable modem, if the Cable light is not on at all, what is the most likely reason?	The modem is not receiving power. (your answer) The modem is not Transmitting Data. The Ethernet connection has not been established. The modem is not detecting a signal from the cable network. (correct answer) A firewall is blocking the connection to the PC.
If a customer, using a Surfboard 3100/4100, has both the USB and the Ethernet connected from the modem to the computer they will most likely.....	be able to connect 2 computers to the same cable modem. experience faster transfer rates from the dual connections. be connected via the USB only, since it checks this connection first. (correct answer) be connected via the Ethernet only, since it disables USB. (your answer) need to connect to an NIC to USB connector to notice the dual connection speed increase.
Why would you suggest Ethernet connections over USB in WinXP?	Ethernet connections are faster than USB 2.0 and wireless USB has to be configured in the TCP/IP. Ethernet connections are not subject to Power Save/Hibernation problems in respect to connectivity. Ethernet connections are not subject to Plug and Play being disabled in the BIOS. All of the above. (your answer) Both B and C. (correct answer)
Which Macintosh Operating Systems do we provide full (Not limited) support?	OS 7.6 and above OS 8.0 and above (your answer) OS 9 and above (correct answer) OS X only All of them
How would you *correctly* change the MAC ID for a customer in CEON?	Delete the package and add a new one with the new modem. (correct answer) Create a new CEON account and move the services over. Swap Modem button from the Packages tab. (your answer) Edit the package, suspend it, then create a new package. Escalate to a lead.
Through CEON, we have direct access to: (Choose the *most* correct answer)	Provision email, provision webspace, provision member services. (your answer) Provision email, provision webspace, provision member services, provision modems, signal check modems. (correct answer) Change billing rates, provision webspace, provision member services. Sell services, provision email, webspace, and modems, check signals. Eat pizza. Drink Coffee. Rejoice.
Where can customers go to change their email passwords?	http://support.charter.com http://webpages.charter.net Charter’s Member Services website (your answer) A and C (correct answer) http://hotmail.com

Is it possible, that having previously taken the new hire quiz when I was first brought into HSI, that it pulled some of my previous questions and answers and compiled them into the same results?

You know what the coaches and the trainer said to me?

"92 is passing, it's a pass fail kind of thing, it doesn't matter"

Well, it sure as hell matters to me. But they did send me a response back saying

"Thank you James, You may have provided a vital clue to this. "