169.254.x.x with coax out

Seriously, listen to me.

Idiots...

PC#2562562562 (precall number) B$ (refused wiremaintenence plan) BRING LAPTOP, APPEARS TO BE BAD NIC, REFUSED ANY TS I COULD OFFER Signals are perfect, there is no server issue, customer receiving 169 ip with coax out, fine on secondary pc.

Okay, anyone with a 1/16 brain, please answer me this.. If your Win2k box is pulling a 169 IP address no matter what it's connected to, which is a non-routable internal IP. This means the pc only talks to itself. Is this a Network problem with your provider, or is it a PC issue on your own end?

Guy argued with me for 50 God damn minutes about this, refusing to let me send a tech, refusing to have his PC checked out, wanted me to escalate to the NOC that he's having this issue. Oh, so yeah, it MUST be Charter's fault, no if and's or buts about it. But no, we don't want a tech out to investigate and escalate it properly if it really is a Charter issue, nope, we just want to sit and argue with a CSR about it. Talk about idiot.

I flat out asked him "What do you want me to do?" He said "I don't know" then I said "Okay, I will get a tech out to investigate" and he said "That won't solve it" I then asked him back "Okay then, what do you want me to do?" to which his reply was "Get it fixed!" and my response was "I will get a tech out to resolve." finally he agreed to it, I asked if he had any other questions, he said no, I said "Thanks for calling bye" and hung up. I couldn't take another minute of his bullshit.

Happy American Indian Nation Take-Over Day on the 4th of July :D