I hate you guys..

"ATTEMPTED TO ASSIT CUSTOMER, REFUSED TO DO ANY SORT OF TS-ING WITH ME, REFUSED TO BYPASS RTR, REFUSED TO CONNECT DIRECTLY TO MODEM, REFUSED TO TELL ME WHAT OS HE IS RUNNING, PROVIDED ME WITH A VALID IP OF 68.116.250.238, BUT THEN SAID IT'S INVALID CAUSE IT'S CACHED ON HIS ROUTER, REFUSED TO GIVE ME WHAT IP THE MODEM IS REALLY GIVING, WETHER IT WAS A 169, 192, OR 0 IP, CUSTOMER BEGAN TO CURSE HORRIBLY TOWARDS ME, CALLING ME WORTHLESS, AND THREATENING MY JOB AND LIFE, UNABLE TO INITIALIZE MONITORING ON THIS CALL DUE TO SUB HANGING UP, SUB ALSO STATED HE'S CALLED IN EVERY DAY FOR THE PAST MONTH ADVISED THAT THE TRACKING LOGS SHOW HIS ACCOUNT HAS NOT BEEN TOUCHED PRIOR TO ME SINCE DECEMBER 2005"

"PREVIOUS REP MODIFIED CUSTOMERS ROUTER
INFORMATION, ADVISED THAT WAS OUT OF OUR SUPPORT PARAMETERS AND THAT WE CAN NOT
ASSIST HIM WITH THIS AND THAT WE ONLY SUPPORT A DIRECT CONNECTION TO THE MODEM REF TO RTR OEM , CUSTOMER BECAME IRATE WITH ME OVER THIS ISSUE, ADVISED NOTHING
I CAN DO TO ASSIST HIM "

I deal with this type of crap 80 times a day, stop calling me!!