Oh snapple..

Even though your not a picture of snapple, you're still my friend snapple.

Ps, I really hate customers who think they know everything just because we told you how to do something last time, when this time it's a completely different issue. Suck this you stupid woman who ran my handle time up 55 minutes.

If you don't know what the virus is, or what error you're getting, please for the love of God, don't call us until you have that information.