Home businesses... again...

11:15 AM - OUT OF SCOPE - CUSTOMER SAYS WE NEED TO RECOVER HIS LOST EMAILS OFF HIS COMPUTER, SAYS WE MADE HIM LOOSE 6 MILLION DOLLARS, ONCE EMAIL HAS BEEN PULLED TO CUSTOMERS PC, THEY ARE OFF THE CHARTER NETWORK, NO WAY TO RECOVER

Seriously, can we stop with the idiocy please? If 6 million dollars was really at stake here, I would assume you'd have a backup connection, or would be able to go into your office, that I bet has a fountain, and get online there.

I make barely above the poverty line, yet I have a dial up backup, a non-ISP email, and non-ISP newsgroup, and a Unix shell account. In addition I have two cars, a motorcycle, an electric bill, cable bill and cellphone bill with three lines on it. If I can afford to have a backup system, so can you. Both my cars are used cars and the motorcycle is an 81 Yamaha. just because you have the money, doesn't mean you have to use it all on expensive things.

On a side note, yes, you're brand new home will have issues. Do you honestly believe the home builders/contractors used top of the line cable wiring/jacks etc.. Unless you specifically paid them more to use the higher end stuff? Even then they'll try to take the cheapest route/equipment possible. Shit, I've even bought a $20 splitter for my cable line that was causing me to loose 18 dB's per split (2 splits) right off the store shelf, returned it, got another one, same model and all, and I was only loosing 0.02 dB's then. Please buy the wiremaintenence plan when we offer it to you, we're not trying to scam you, we really are trying to keep you from paying the exuberant costs our field techs and dispatchers charge you, just to unscrew and screw 1 thing back in.

That's all for this rant, thanks and have a pleasent day.