31 May, 2007
30 May, 2007
29 May, 2007
28 May, 2007
26 May, 2007
Now...
For anyone who has ever lived in LA and has had the unfortunateness to have travelled the expressways/interstates there, this video is for you, courtesy Adrianne Curry. Damn she's hot.
Ode to the 405
Add to My Profile | More Videos
Plasma TV 4sale! Cheap!!

Seriously, this is how you should
Getting ready to go Hearse shopping with my dad today in Cincinatti, nothing else really of interest to post here this morning. Jolt Cola Cherry Bomb is pretty good. I would like someone to hire me out to do a photoshoot of some sorts, or offer to buy some prints of things I've already done. Hunter S. Thompson (Ferrer) and Morgan (Cat) are getting along pretty well, no viscious knockdown fights or anything, occasional smacking of the faces and that's about all.
Signed up through Feedburner, just need to add the linkage over there --> to the side at some point when I feel industrious enough to.
Man, wish there was more to say this morning, nothing interesting at work happened. I have a 9 minute handle time with 20% close rate on sales and 100 compliance with 99.99% efficiency, yet the Lead Group didn't want me because my close rate and QA scores weren't 100% to par the last couple months? Knowing I was working in a group that wouldn't exist anymore past the end of May? Can we say Lame? Oh well, Charter's just gonna miss me as I go to Nesting Coach hopefully instead, where I will be off the phones, not assisting in hard issues that seem impossible to overcome, but instead I'll be assisting newhires in transitioning to the floor and in knowing their stuff before they get terminated.
Well, out to Cincy now, peace ya'll!
Labels: cats, Charter, Cincinatti, Ferret, Hearse, Jolt, photos, Plasma, TV, Work
24 May, 2007
Address rejected?
Hiya, The James here with a lil post about a common Outlook error message, in hopes of speeding up your resolutional call to your ISP:
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was ''. Subject: ' ', Account: ' ', Server: ' ', Protocol: SMTP, Server Response: '550 ... Relaying Denied', Port: 25, Secure (SSL): No, Server Error: 550, Error Number: 0x800CCC79
Ritey-o, we have this all pulled up, and see this message on the email you're trying to send to your grandmother, father, uncle, sister, cousin, bob down the road, cathy at the office, and El Presidente de Cuba, but what's the problem? Why are we getting this error message? Could it be the section in bold be the answer? YES! IT IS! The address you are trying to send to is erroneous in some way, odds are, it just doesn't exist in the way you're typing it in.
Okay, now that that is out of the way, I think I want to try to become vegeterian, still eating eggs and cheese, things that come from animals, but not animals themselves, and you wanna know why? Watch these videos below and you'll see why. No, this isn't the only reason, I've actually been off of seafood for about 8 years now, but I want to be off of meat totally now.
Script erra
"This connection has limited or no connectivity"
Well, this must be the connection in your own brain Mrs. Customer.
"I'm a computer illiterate"
Well... that's a given, what you want me to do about it? I can't help you with your own issues, I'm internet support, internet repair, INTERNET! NOT HELP YOU WITH FIGURING OUT HOW TO DO EVERYTHING IN THE WORLD ON THE COMPUTER. Yes, your Norton will cause your port 80 to be blocked, no ISP in the world would block port 80 on you if they want your money, which Charter wants your money so much that they make Internet Repair people try to sell you Video and Telephone products.
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=99ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Yes, that really does mean there is something wrong with your pc/hardware. There is no reason for your own pc to have issues with trying to talk to itself, unless you enjoy broken crap always running and giving you errors and moving really slow on the internet and blah blah balh blah blah! BLAH MUTHAFACKO!
Now, honestly, I've been with this same customer for over an hour now, because our previous reps did nothing for her, referred her to GeekSquad, Geeksquad then "scanned" her PC, told her that there was nothing wrong, but that if they take it, they'll have to charge her $300 to even look deeper into it. Guess what I've done? I've taken her through a QCR report, and had her download the Charter High Speed Security Suite, which is available for download here, run an anti-virus/anti-spyware on her pc, and BAM! Issue resolved.
Anywho, that's all for now, gotta get back to the phones >^.^<
23 May, 2007
Clocky the Alarm Clock

Hey lookie everybody! Finally, the only alarm clock that'll gurantee that you'll wake up adn move out of bed, even if it's just to turn it off... CLOCKY THE ALARM CLOCK! He'll get up after you hit Snooze and will run away and hide in a new place, in the hopes that you'll move out of bed to find him to turn him off. I so need this.
What I don't need though is dealing with customers on the phone for 40 mins going over every detail, and then try to get them to buy video services and it takes the call up to 3 hours. I'd rather take screaming angry customers all day long for shorter angrier calls, than customers who we need to handle like babies and hold their hands through everything on the pc.
So, here I am, sitting with the top stats on the team, and what do I get for it? NOTHING! Not a single thing, no recognition that'll help further my career goals. What do I deserve? A raise, a promotion, something, anything. I can not survive another 90 days in the regular HSI position, it'll kill me if I don't do it to myself first.
22 May, 2007
21 May, 2007
19 May, 2007
18 May, 2007
Erroneous quiz?
92%
These results have been mailed to you at
james.washington@chartercom.com
| What is the incoming mail protocol? | mail.charter.com (your answer) pop.charter.net (correct answer) pop.charter.com smtp.charter.net smtp.charter.com |
| What is the IP address used in the TCP/IP Properties to access the internal web pages of a RCA DCM 235? | 192.168.100.1 (your answer) 10.0.0.1 192.168.100.11 (correct answer) 127.0.0.1 68.114.55.46 |
| On a Com21 cable modem, if the Cable light is not on at all, what is the most likely reason? | The modem is not receiving power. (your answer) The modem is not Transmitting Data. The Ethernet connection has not been established. The modem is not detecting a signal from the cable network. (correct answer) A firewall is blocking the connection to the PC. |
| If a customer, using a Surfboard 3100/4100, has both the USB and the Ethernet connected from the modem to the computer they will most likely..... | be able to connect 2 computers to the same cable modem. experience faster transfer rates from the dual connections. be connected via the USB only, since it checks this connection first. (correct answer) be connected via the Ethernet only, since it disables USB. (your answer) need to connect to an NIC to USB connector to notice the dual connection speed increase. |
| Why would you suggest Ethernet connections over USB in WinXP? | Ethernet connections are faster than USB 2.0 and wireless USB has to be configured in the TCP/IP. Ethernet connections are not subject to Power Save/Hibernation problems in respect to connectivity. Ethernet connections are not subject to Plug and Play being disabled in the BIOS. All of the above. (your answer) Both B and C. (correct answer) |
| Which Macintosh Operating Systems do we provide full (Not limited) support? | OS 7.6 and above OS 8.0 and above (your answer) OS 9 and above (correct answer) OS X only All of them |
| How would you *correctly* change the MAC ID for a customer in CEON? | Delete the package and add a new one with the new modem. (correct answer) Create a new CEON account and move the services over. Swap Modem button from the Packages tab. (your answer) Edit the package, suspend it, then create a new package. Escalate to a lead. |
| Through CEON, we have direct access to: (Choose the *most* correct answer) | Provision email, provision webspace, provision member services. (your answer) Provision email, provision webspace, provision member services, provision modems, signal check modems. (correct answer) Change billing rates, provision webspace, provision member services. Sell services, provision email, webspace, and modems, check signals. Eat pizza. Drink Coffee. Rejoice. |
| Where can customers go to change their email passwords? | http://support.charter.com http://webpages.charter.net Charter’s Member Services website (your answer) A and C (correct answer) http://hotmail.com |
You know what the coaches and the trainer said to me?
"92 is passing, it's a pass fail kind of thing, it doesn't matter"
Well, it sure as hell matters to me. But they did send me a response back saying
"Thank you James, You may have provided a vital clue to this. "
17 May, 2007
DENIED!!
" Thank you for your recent interest in career opportunities within our company. We are excited that you have an interest in moving your career forward. At this time, you have not been selected to advance in the recruitment and selection process. We care about your career advancement opportunites and we are happy to provide you specific feedback as to how this determination was made so that you can apply this to your professional development. Should you wish to receive specific feedback, please contact your supervisor and/or a human resources leader.
Thank you again and we wish you great success now and in the future.
Charter Communications - Human Resources"
So... How about that eh? Not saying that I'm better than everyone else who is in the lead group, but I sure as hell know I'm better than anyone they hired in the last couple months. I mean for crying out loud, I was telling the leads how to do their job properly for TTM issues since I've been in TTM group, and when I'd have a lead chat for HSI, I was still telling them how to do ti properly.
So why wasn't I accepted? The only negative thing that happened in the interview was that they kept pushing for my Sales Rate and QA scores, which haven't been that pretty, but those don't matter in the Lead position, you're not front line with customers, you're not trying to upgrade them.
So, after I'm finished with Nesting (Why am I back in Nesting again? I know all this stuff better than our coaches, our trainers, fuck, even our leads and supervisors,) I'll be putting in applications all over the place to get out of this endless drab of a hellhole.
16 May, 2007
Anna Lays Down my photos

Not only were they extremely rude, they were also quite uninformed about their own job, the job their training us for, and just a complete lacking of any intelligence at all. I called them out on at least 4 different items on the Jeopardy form that was in error, and they spent 30 minutes trying to find out if The James was right or not. Do not think in any way that you are superior to The James, treat me with respect and know that The James is in fact better than you, then He will treat you with respect and won't embarrass you in front of others, and those you are attempting to train.
If I don't get lead position, I don't know what I'm going to do, I don't want to go back on the phones as a regular HSI tech, I want to be promoted, I want to have knowledge and skills that will help further my career goals. I want to eventually progress to management and/or upper management within this corporation I love and . I love paperwork, I love dealing with high end clientele, I love compiling reports, I love coaching others on how to best serve the needs of the company and themselves within it.

I LOVE SCENTED MARKERS!!! Seriously, they are wonderful, if I wasn't working on this site here, I've been busy sniffing the Yellow, Red, Orange and Blue markers. Yes, you may look at me wierd, but I DON'T CARE!! THEY'RE GOOD!! AIIIEEE!!!! *sniff sniff*
Going to do a flush on my radiator today after I get off work in hopes of clearing up my engine's running hot problem. This will come in handy as Norma and I are going to her parents this weekend, in hopes that we don't over heat and I don't blow a head or do any major damage, can't affored a new car now. I also need to find my camera charger so I can take some super pretty pictures, w00tahg.
Finally, for this morning, do not get a tattoo on your breasts if:
- You are ugly.
- It's a poorly done tattoo by a horrible artist.
- It's in poor taste for the work environment
- Your tits are ugly and the lowcut blouse you are wearing shows them off in all their gloriously horrific state that would make even the greatest of breast lovers run away screaming for the nearest 32 A's around.
Labels: Anna Lies, breasts, Interview, Job, markers, Norma, photos, pictures
15 May, 2007
Interviews and Radiators

Labels: Cherokee, Interview, Jeep, Job, Radiator, website, XJ
14 May, 2007
Norma is teh bestorz
One thing I realize I never got around to telling everyone about as I was editing my posts to match the new layout (since I seem to come and go here from one year to the next) is that I am deeply involved with a very beautiful woman named Norma. We have been together since December 31st, 2005, and we are enganged to be married on December 31st, 2k7.
New site design
Labels: website































