AHT

"Did you know that our center wide AHT for the August Operational month is 11:17? Let us focus on improving our ACW time today geared towards a 10 second reduction from our current center wide average. Congratulations to B**** G****** who so far this month has an AHT of 07:28"

You know, if I didn't bother sitting in ACW for about 45 minutes+ a day, my AHT would be like 5 mins? ahahaha, that's how much better I am than all of you aAHHAHAHAHAH!!!!

/self pompous mode off

So.. Sup witchuall? And no, I'm not that much of an ass... normally :-p