Scorecard update

Date Close Rate = 100 * ( Upgrade orders / Calls Taken)
08/13/2007 16.67%
08/12/2007 6.98%
08/11/2007 3.57%
08/10/2007 9.09%
08/06/2007 6.67%
08/05/2007 0.00%
08/04/2007 2.04%
08/03/2007 7.14%
07/30/2007 8.11%
07/29/2007 7.69%
07/28/2007 0.00%
07/27/2007 3.70%
07/23/2007 0.00%
07/22/2007 0.00%

Date Revenue per Call = Revenue generated / Calls Taken - Transfers
08/13/2007 $7.70
08/12/2007 $2.88
08/11/2007 $0.89
08/10/2007 $3.06
08/06/2007 $0.33
08/05/2007 $0.00
08/04/2007 $0.41
08/03/2007 $0.33
07/30/2007 $0.35
07/29/2007 $0.30
07/28/2007 $0.00
07/27/2007 $0.18
07/23/2007 $0.00
07/22/2007 $0.00

Date Average Handle Time (Call Time + After Call Work + HOLD) / Calls Taken
08/13/2007 08:23
08/12/2007 08:03
08/11/2007 08:08
08/10/2007 09:53
08/06/2007 08:24
08/05/2007 10:31
08/04/2007 09:20
08/03/2007 08:48
07/30/2007 08:37
07/29/2007 08:57
07/28/2007 09:46
07/27/2007 07:28
07/23/2007 05:57
07/22/2007 07:59

Do not do something if I don't tell you to, this also includes typing additional letters such as WWW in the address bar.

If I say we need to bypass the router to gather more details, don't sit there and argue with me, or sit there in quiet waiting for me to tell you again that we need to bypass the router. Just do it.

Paul Allen considering Selling charter, go team! This makes the Convergys Work From Home program look all the more appealing. (Both links Courtesy Vicky)

2 is not equal to 3, not even for large values of 2.
- Grabel's Law

I have the feeling Charter doesn't subscribe to this philosphy RE: Charter Improperly inflates Subscriber Base lol. Old news I know, but still funny!

It's almost sad that one has to create an article such as How to Survive a School or Workplace Shooting, but more than understandable with how corporations treat individuals and the now beyond easy access to more powerful and readily available guns.



You know what? Many people have asked me about my Labret piercing over the years, such as where I got it done at, why I did it, and did it hurt? More on those in a minute, but first, a cheap and easy way to get a Labret done.

I had mine done at Tattoo Charlie's on Preston Highway, I did it because I was bored and wanted to get something pierced that wasn't popular (Back when I had it done, it wasn't, 1997.) It didn't hurt at all, until the next day when I tried to eat something and bit down on it. Yes, I would do it again, yes I'd like to get more done, no I don't have any Tattoo's, don't ask me why because I don't have an answer why I don't, I just haven't had any ink done. One of these days I will, when I find the right artist and the right piece. I have millions of ideas, but none that I've felt comfortable with a year later. AND HELL NO! I AIN'T GETTIN' NO ICP TATTOO YOU FREAKING WIERDOS!!! Sheesh.

Sometimes, you just have to let go of things ja know mon? Sure, Ja know's why we be singing dis song and lettin' go our pains an fears.